Question 1

How does a Frenchee lesson work?

Accepted Answer

Lessons take place via video call on Google Meet. You receive a connection link by email before each session. A lesson lasts 45 minutes; a group session can include two lessons (1.5 hours).

Question 2

Can I change teachers?

Accepted Answer

Yes, you can change teachers at any time. If it's not the right fit with your first teacher, we'll suggest an alternative free of charge.

Question 3

What is the cancellation policy?

Accepted Answer

You can cancel or reschedule a lesson up to 24 hours in advance at no charge. Within 24 hours, the lesson is counted as used.

Question 4

Do you offer DELF/DALF exam preparation?

Accepted Answer

Absolutely. Several of our teachers are certified to prepare you for the official DELF and DALF exams, from A1 to C2.

Question 5

Can I try before committing?

Accepted Answer

There's no time commitment: you book lessons individually or in packs, and you're free to decide whether to continue.

Question 6

Which payment methods do you accept?

Accepted Answer

We accept credit and debit cards (Visa, Mastercard, American Express) and PayPal through our secure payment interface.